Order Entry Certified Pharmacy Technician I

Summary

Join our team as an Order Entry Certified Pharmacy Technician I and contribute to providing efficient and accurate prescription services to our patients. This full-time, remote position requires proficiency in Guardian operating systems and involves data entry, order processing, insurance verification, patient information updates, and communication with various stakeholders. You will ensure timely medication shipment and work collaboratively with other departments. The position is fully remote but requires residency near Sioux Falls, South Dakota or Louisville, Kentucky. Success in this role demands accuracy, efficiency, and strong communication skills. You will be responsible for meeting key performance indicators (KPIs) and consulting with team leads for assistance when needed.

Requirements

• Utilize and understand Guardian Rx computer system
• Must be familiar with drug names and products. Understand the refill process and refill quantities available to the patient
• NPTCB
• Ability to obtain a Pharmacy Technician License through State Board of Pharmacy in dispensing states . This includes meeting all educational, training, and certification requirements as mandated by the state board of pharmacy
• Knowledge of medical terminology and pharmacy abbreviations
• One year of relevant work experience
• High School diploma or GED required
• Typing skills of (30-50 wpm) required
• Basic math skills
• Basic Computer Skills
• Demonstrate professionalism, courtesy and discretion in dealing with fellow employees, patients, Doctor’s offices and business partners
• Must maintain current efficiencies required per department while maintaining acceptable accuracy levels

Responsibilities

• Performs data entry using word processing, spreadsheet or database commands and formats material as required
• Process all new incoming prescription orders according to the provider’s written instruction and be fluent in Guardian operating systems
• Verify insurance coverage information and update doctor demographic and license information
• Load new patient information into the system and update existing information. Verify and update patient shipping address
• Perform processing of prescription orders with accuracy and efficiency according to specific plan guidelines and departmental standards
• Communicate with front end partners and all pharmacy staff in an effective, professional manner
• Learn new functions as accounts are added and as job responsibilities change
• Work toward team goal of all queue levels meet KPIs
• Consult with team lead for assistance on any discrepancy or utilize the pharmacist clarification queue for prescription clarification issues
• Proficient at entry level programs and developing skills in intermediate programs