Outbound Sales Development Representative

Summary

Join Twilio's Segment product team as an outbound Sales Development Representative and become a key contributor to the global go-to-market strategy. This role offers significant career growth in software sales within a remote-first, globally inclusive company. You will research and generate prospective customers, break into new markets, and exceed monthly goals for generating business opportunities. Collaboration with Account Executives to build account strategies and close deals is crucial. The role includes comprehensive training through the SDR Onboarding Program. Twilio offers competitive pay and benefits, including generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• Hunter mentality, goal-oriented and biased to action - our quota is the floor not the ceiling
• Lean into change rather than shy away from it (things move quickly around here!)
• Look forward to variety in a normal workday (thanks to the creativity & personalisation in this role, every single day is a new adventure)
• You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
• Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work)

Responsibilities

• Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials, sending personalised emails, and demonstrating social selling
• Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness
• Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline
• Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator
• Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities
• Receive all the vital training and insights to expertly start contacting prospects through the SDR Onboarding Program for new hires

Preferred Qualifications

• Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalised emails, phone calls, and videos
• 1+ year of experience in a customer-facing role
• Experience working in a software-selling environment
• Proficient written and verbal communication in English

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program