PADI Travel Scuba Expert

Summary

Join our team as a Scuba Travel Expert and handle the end-to-end booking process for customers, providing timely and knowledgeable advice while working in a fast-paced environment.

Requirements

• Must be an active diver who has dived around the world (ideally hundreds of dives in many different countries) and loves to talk about diving
• Strong background in direct, commission-based sales with proven track record
• Background in a travel agency/dive travel agency advantageous but not a must
• Entrepreneurial and 'hungry', 'hunter type' sales person who loves to interact with the customer and gets a kick out of closing a sale and is driven to succeed, ideally you have worked in similar sales roles before
• Team mentality - be ready to support other team members when needed
• Positive attitude and outlook on life
• Digital native, and very comfortable navigating multiple programs and windows while multitasking
• Works well with a team across a variety of time zones, and communicates well in remote meeting environment
• High degree of ownership, you do not like to leave loose ends
• Proven self- starter with go-getter attitude
• Being able to multitask/prioritize and work well under pressure
• Looking for a career (not just a job)
• Independent and able to work with minimal supervision
• Customer-centric – always looking for the best for the customer
• Outstanding verbal and written communication skills in English and at least one additional European main language
• Ethical and professional with high attention to detail
• Open and willing to learn

Responsibilities

• Answering customer questions and advising them through chat, email, and phone
• Interacting with suppliers to get answers to open questions and confirm bookings
• Driving customers to final booking
• Providing further post-booking customer support as necessary