Teramind is hiring a
Partnerships Solutions Engineer

Summary

Join our team of innovators who are redefining insider risk management through cutting-edge technology. We are looking for a Technical Solutions Engineer to collaborate directly with our partners and be responsible for enabling the Brazilian Partner Ecosystem.

Requirements

• Proficiency in English + Portuguese is a MUST for this role
• Minimum of 3+ years in a Sales/Pre-sales Engineering role in B2B software- cybersecurity and/or workforce management
• Proficiency in Linux Server and Windows environments
• Strong knowledge of cloud platforms including AWS and Azure
• Strong troubleshooting skills, and proactive approach to problem-solving
• Familiarity with Virtualization technologies Familiarity with Docker and PostgreSQL
• Clear execution, display superior attention to detail, organization, time management, and prioritization skills
• Excellent written and oral communication skills in English and Spanish

Responsibilities

• Become an expert in Teramind’s products, develop a perfect understanding of Teramind’s product technology by troubleshooting, reproducing, determining the root cause for partner-reported challenges, and building tools for faster diagnosis to identify and resolve future challenges
• Work with the Teramind Team to provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations
• Create and communicate system design and integration strategy. Validate and assist with the proper deployment of solutions in customers’ networks
• Design, manage, and deliver high-quality technical proof of values (POVs) for prospective customers, working cross-functionally with Partnerships, Sales, Engineering, and Support
• Proactively engage and communicate with customers and Teramind internal teams regarding product feedback, roadmap requests, and the competitive landscape
• Maintain accurate notes/feedback/updates in CRM (HubSpot) regarding customer input, status updates, next steps, etc

Benefits

• Competitive salary with a focus on a global market
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Ongoing training and development opportunities