Instant Teams is hiring a
Part-Time Support Agent

Summary

Join Instant Teams as a Support Agent and serve as the first point of contact for clients seeking guidance or registration with a prominent industry expert. This remote role involves helping clients register for service, updating current client accounts, answering account and payment inquiries, ensuring proper escalation of client issues, and more.

Requirements

• Previous Call Center/Customer Service Experience
• Excellent written and oral communication skills
• Proficient experience with MS Office, Outlook, Salesforce, and/or database experience
• Strong interpersonal and phone skills

Responsibilities

• Helping clients register for service
• Updating current client accounts
• Answering account and payment inquiries
• Ensuring proper escalation of client issues