Pathology Support Coordinator

Summary

Join Natera, a global leader in cell-free DNA testing, as a Pathology Support Specialist. You will leverage multiple information sources to review pathology cases for accuracy and completeness, interpret reports, and perform data entry. Collaboration with team members to resolve discrepancies and ensuring timely resolution of issues are key responsibilities. Meeting daily case metrics and providing process feedback are also expected. ASCP certification and previous data entry experience are required. A BS/BA degree is preferred. Natera offers competitive benefits including comprehensive medical, dental, vision, life and disability plans, free testing for employees and their families, fertility care benefits, and more.

Requirements

• ASCP Certification required
• High School Diploma (or equivalent) required
• 2+ years of medical industry related experience - pathology preferred
• Previous data entry experience is required
• Trained on all product types and able to QC with high accuracy and efficiency consistently
• Ability to handle most escalations, discrepancies, and holds
• Firm understanding and knowledgeable in all aspects of the Sample Review process and SOPs
• Typing speed of at least 45wpm with high accuracy
• Excellent oral and written communication
• Excellent critical thinking skills and the ability to use good judgment
• Ability to perform required duties with a high degree of accuracy and attention to detail
• Positive attitude and ability to work well with others
• Employee must complete training relating to HIPAA/PHI privacy.  Must maintain a current status on Natera training requirements

Responsibilities

• Leverage multiple information sources, including LIMS, to review cases for accuracy and completeness of pathology tissue samples for Signatera and Altera testing
• Interpret pathology reports, clinical notes and additional testing reports to complete light data entry for each tissue sample
• Review cases and issue TNP reports as required
• Collaborate with team members to work to resolve potential discrepancies
• Ensure that necessary notes and holds are placed on cases for non-conforming samples, discrepancies and/or missing information and escalated to ensure timely resolution
• Confirm cancer types for the reporting team before the report is issued via emails and spreadsheet
• Meet daily case metrics
• Attend interdepartmental meetings
• Provide feedback on the current process or workflow
• Review and understand all SOPs
• Performs other duties as assigned

Preferred Qualifications

BS/BA degree (preferred)

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• A generous employee referral program