Patient Access/Medical Virtual Assistant

Summary

Join Neolytix, a boutique consulting firm, as a Patient Access - Medical Virtual Assistant! In this hybrid role based in Eastwood Quezon City, you will play a vital role in preparing and assembling medical record documentation, ensuring compliance, and updating patient information. You will collaborate with physicians, monitor lab results, and adhere to hospital policies. This position requires strong communication, problem-solving skills, and proficiency in Microsoft Office and EMR systems. Neolytix offers a competitive salary, comprehensive benefits, paid time off, and opportunities for professional development. Enjoy a collaborative work environment and the satisfaction of making a real impact in healthcare.

Requirements

• Previous experience in a customer service or healthcare-related role preferred
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records (EMR) systems
• Compassionate and empathetic demeanor
• Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
• Webcam, Noise Cancelling headset, 30mbps internet speed or above
• Dedicated place at home for work

Responsibilities

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation
• Updates patient history, physical exam, and other pertinent health information in the patient
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
• Monitors the duration of basic lab results and screening procedures
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned
• Demonstrate understanding necessary to assess, review and apply criteria

Benefits

• Competitive salary
• Comprehensive benefits package
• Paid time off and holidays
• Opportunities for career advancement and professional development
• Collaborative and supportive work environment