growtherapy is hiring a
Payor Enrollment Manager

Summary

Join our team at Grow Therapy as we revolutionize mental healthcare! We're seeking a Provider Enrollment Manager to lead our provider enrollment processes, manage a team of Enrollment Specialists, and drive impact within the mental healthcare landscape. As a key member of our team, you'll oversee regular reviews, work with the Revenue Cycle Management team, and generate metrics to assess payor health. If you're passionate about improving mental healthcare and have expertise in credentialing, we want to hear from you!

Requirements

• Certified Provider Credentialing Specialist (CPCS) with at least four years of experience in Provider Credentialing OR at least six years of experience in Provider Credentialing
• Strong familiarity with credentialing processes, terminology and primary source verification resources; these include: CAQH, NPDB, PECOS, State Licensing, Accreditation and Certification agencies
• You know your way around managing a team. You’re well-versed in hiring, training new employees and performance management
• You’re great at identifying areas for improvement then revamping operations appropriately to achieve the goal
• You have excellent communication skills. You have the ability to be persuasive and credible with a wide variety of audiences both internal and external
• You know how to hold people accountable. You drive clarity on what’s needed to get something done, and you ensure deadlines are met
• You’re tech savvy. You’ve efficiently learned new software in the past, and you’re willing to learn HubSpot, Verifiable, Slack, and Excel if you don’t know how to use them already

Responsibilities

• Effectively manage a team of Enrollment Specialists and contractors responsible for the day-to-day provider enrollment operations
• Hire and train additional Specialists and/or contractors as necessary
• Assist in build of clear hiring and performance metrics
• Oversee regular reviews to validate the accuracy of our internal credentialing data against the payor’s data to ensure our credentialing data serves as a source of truth across the organization
• Work with the Revenue Cycle Management team on any patterns of claim denials that may be related to Credentialing
• Serve as an escalation point for the Enrollment Specialists as payor-related issues arise
• Work with the Enrollment Specialists to build out new protocols as we expand to work with new payors
• Generate weekly and monthly metrics to assess overall payor health and identify areas of focus
• Partner with various department leads to build new and streamline existing workflows as necessary

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours and location (remote OR in-office, your choice!)
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Team meditation
• Wellness Stipend
• In-office lunch and biweekly remote lunch on us!
• Continuous learning opportunities
• Competitive salary