Payor Network Contracts Manager

Summary

Join Midi Health as their Payor Network Contracts Manager and become a key player in expanding access to women's healthcare. You will manage the end-to-end payor contracting process, overseeing delegated credentialing, ensuring compliance, and building strong payor relationships. This role requires expertise in health payor contracting, provider relations, and delegated credentialing. You will also be responsible for building operational trackers, maintaining a monthly reporting calendar, and collaborating with various teams. The position offers a competitive salary and the opportunity to make a significant impact on a rapidly growing company. This is a remote, U.S.-based position.

Requirements

• Bachelor’s degree in Healthcare Administration, Business, or related field
• 6+ years of experience in health payor contracting, provider relations, or insurance ops
• Expertise in delegated credentialing, provider enrollment, and compliance processes
• Proficiency in building operational trackers/tools (Google Drive, Notion, Verifiable, etc.)
• A strong sense of ownership and attention to detail
• Clear communicator and collaborator, especially across functions

Responsibilities

• Own the end-to-end operational payor contracting process: from applications to implementation
• Maintain contract statuses, documentation, renewal dates, and updates in tools like Verifiable
• Build and maintain a rate guide and line-of-business (LOB) guide for internal use
• Research and pursue delegated credentialing opportunities with national payors
• Manage trackers and ensure all rosters, reports, and compliance deliverables are submitted on time
• Track and report on contractual compliance requirements (e.g., provider changes, exclusions, entity updates)
• Collaborate with legal and compliance teams to ensure alignment and mitigate risk
• Support network launches and ensure operational readiness
• Maintain a monthly reporting calendar to track key contract and credentialing milestones
• Build internal tools and guides for team visibility into contract statuses and LOB coverage
• Build strong relationships with payor contacts and maintain a comprehensive contact list
• Escalate claims and contract issues in partnership with Revenue Cycle and Billing teams
• Ensure timely updates to our website regarding contracted payors and newly credentialed providers
• Coordinate with marketing and provider services to maintain accurate public-facing information

Preferred Qualifications

• History working at a health plan or virtual care company
• Experience using Verifiable or similar platforms
• Strong negotiation skills and a process-optimization mindset
• The ability to thrive in a fast-paced, startup environment
• Master’s is a plus

Benefits

The base salary range for this role is $80,000–$100,000 , depending on experience and qualifications