Payroll Implementation Manager

Summary

Join Sona, a rapidly growing AI-native frontline workforce management company, as a Payroll Implementation Manager. You will play a key role in onboarding and training clients on our payroll platform, assisting the sales team, and improving our payroll processes. This position requires proven experience in payroll system implementation projects, particularly within a bureau/outsourced environment, and a deep understanding of UK payroll legislation. You will collaborate with various teams, including project managers, solution architects, and customer success, to ensure successful implementations. The role offers a competitive salary, share options, remote-first flexibility, and a comprehensive benefits package.

Requirements

• Proven experience managing successful Payroll system implementation projects, preferably alongside an HR/WFM platform integration within a bureau/outsourced environment
• Start up mentality, drive to help build a solid payroll service while disrupting traditional offerings and processes
• Working knowledge and understanding of processing UK payrolls, end to end
• Deep understanding of UK payroll legislation is essential
• Intermediate to Advanced user of Microsoft excel and/or Google sheets, capable with SUM, VLOOKUP, PIVOT, CONCATENATE, etc
• Understanding of Information Security quality standards and GDPR compliance
• Comfortable with regular travel to UK client sites and London office for onboarding and team days

Responsibilities

• Carrying out end to end payroll implementations, from kick off, data gathering, system configuration, validation, testing to go live and BAU
• Working alongside Project Managers and Solution Architects to create client facing Solution Design Documents during the implementation process
• Identify opportunities for process improvement and take ownership to see the improvement come to fruition
• Meeting with prospective clients alongside the sales team, explaining the service offering for both SaaS payroll and outsourced payroll services
• Adapt to a rapidly developing HR and WFM platform that feeds payroll

Preferred Qualifications

• CIPP (or equivalent) qualification (or working towards a qualification) is desirable but not essential
• Strong communicator with the ability to build effective business relationships
• Highly organised and detail-oriented
• Excellent analytical and problem-solving skills
• Positive, proactive mindset with a "can-do" attitude
• Strong commercial awareness and ownership of tasks
• Action-oriented, tackling tasks promptly and constructively challenging processes for improvement

Benefits

• Salary: £45-50k
• Share options
• Remote-first and flexible working (see travel expectation in ‘requirements’ - no fixed office days)
• 35 days annual leave (25 days standard plus 10 flexible public holiday days)
• Extra day of leave for every year of service
• Pension contributions matched up to 5%
• Comprehensive health insurance
• Enhanced parental leave & pay
• Co-working space stipend for those based outside London
• Bi-annual all expenses paid team retreats
• The latest Macbook and equipment budget for your home office
• Professional development budget
• Unlimited free books