PBM Implementation Manager

Summary

Join Rightway as an Implementation Project Manager and oversee the complete implementation of our PBM and Navigation services. This role demands strong organizational skills, attention to detail, and effective time management. You will be responsible for identifying and mitigating risks, ensuring projects are delivered on time, and communicating progress to leadership. Success in this position requires seamless client transitions and successful service implementations. You will collaborate with various internal teams and clients to achieve project goals. The role requires a Bachelor's degree and at least 5 years of project management experience, preferably in healthcare or pharmacy benefits.

Requirements

• Bachelor’s degree in Project Management, Business Administration, or a related field (or equivalent experience)
• Minimum of 5 years of project management experience, preferably in the healthcare or pharmacy benefits industry

Responsibilities

• Develop and manage detailed project plans for the implementation of PBM and Navigation services
• Coordinate with internal teams and clients to ensure project milestones are met on schedule
• Facilitate kickoff meetings and regular status updates to keep all stakeholders informed
• Identify potential risks and issues related to project implementation
• Develop and implement risk mitigation strategies to address challenges proactively
• Monitor project progress and make adjustments as needed to stay on track
• Provide regular updates to leadership on project status, including progress, risks, and resolutions
• Prepare and present detailed reports on project performance, deliverables, and timelines
• Serve as the primary point of contact for clients, addressing concerns and ensuring their needs are met
• Ensure all aspects of the implementation are executed with a high level of accuracy and quality
• Review and validate project deliverables to meet client requirements and standards
• Document all project-related information meticulously for future reference and compliance
• Collaborate with cross-functional teams, including Sales, account management, Data Operations, and Claim Operations to ensure cohesive project execution
• Foster a collaborative environment to drive project success and resolve any issues promptly