Remote PEO Claims Manager

Summary

Join Deel, a global payroll and compliance market leader, as Claims Administrator. Manage employee benefit claims, ensure timely and accurate processing, and coordinate with clients and insurance carriers.

Requirements

• 3+ years of experience in claims administration, preferably within a PEO, insurance company, or a global HR services organization
• Strong understanding of workers’ compensation, unemployment insurance, and health benefits claims. Familiarity with global labor laws and compliance requirements is a plus

Responsibilities

• Process and administer employee benefit claims (health, workers’ compensation, unemployment) under the PEO framework, ensuring timely submission, follow-up, and resolution
• Serve as the primary point of contact for claims-related inquiries from clients and employees, providing guidance on filing procedures, status updates, and dispute resolution
• Ensure compliance with all applicable regulations, including local, state, and international labor laws, while maintaining accurate and up-to-date records of claims and resolutions
• Collaborate with insurance carriers, brokers, and legal teams to manage claim investigations, approvals, and appeals
• Prepare regular reports on claim activity, trends, and outcomes, identifying potential areas for process improvement or risk mitigation
• Work closely with the payroll, benefits, and tax teams to ensure smooth claim handling and accurate information sharing across Deel’s PEO platform
• Continuously assess and improve the claims administration process, leveraging Deel’s platform capabilities and integrating with external systems where necessary

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available