People Operations Generalist

Summary

Join Smartsheet Bulgaria as an experienced professional to represent our People and Culture team in Bulgaria, supporting employee relations, benefits, compliance, and general workplace services.

Requirements

• 3-5 years of direct HR experience with emphasis on Bulgarian employee relations and HR processes
• Written and spoken English business proficiency
• Strong written and verbal communication skills and the ability to interact with all levels of management
• Strong collaboration skills and the ability to manage through ambiguity
• Possess a formal understanding of multiple HR systems and processes while working with multiple functional departments
• Proven ability to move the company forward by applying new ideas to generate solutions and approaches
• Demonstrate, promote and reinforce an uncompromising commitment to high standards of ethical behavior
• Display flexibility and willingness to take on new responsibilities to assist with various projects as needed
• Model a determined focus and will to succeed that is contagious; handle adversity well, recover quickly and sustain drive over the long haul
• Advanced level of proficiency using Google Suite

Responsibilities

• Act as the local subject matter expert on local labor laws and regulations
• Support the People & Culture department in the deployment of employee programs designed to attract, motivate, and develop employees and identify high potential employees
• Manage employee relations issues from intake to closure with managers and employees, including partnering with outside legal counsel as necessary
• Assist in the creation of offer letters and job descriptions and the management of work authorizations and internal transfers
• Leverage internal data metrics to analyze, recommend, and influence changes within the business
• Prepare and oversee employee onboarding and events, including: background checks, onboarding paperwork, new hire onboarding, equipment provisioning and “welcome events”
• Provide language support which may entail translating and back translating corporate memorandums, training, policies, government documents, etc
• Operate leave management on behalf of the company
• Supervise all severance and termination procedures
• Manage and deliver mandatory employee trainings (e.g. New Manager training)
• Collaborate within a global matrixed organization to deliver tailored solutions to the business
• Maintain employee files and HRIS systems
• Guide and support the annual performance and compensation review processes
• Update and regularly review the employee Work Rules and other HR Policies
• Support benefits and leave management on behalf of the company, including non-statutory benefits, and processes tied to onboarding, change requests, and offboarding
• Assist the office and IT teams with the coordination of deliveries when necessary, including IT equipment, office catering and branded merchandise, and mail
• Occasionally support IT equipment setup for new Smartsheet employees
• Act as the employer representative for any legal documentation
• Occasional sourcing or recruiting as needed

Benefits

Remote work