PeopleOps Generalist

Summary

Join Coforma as a PeopleOps Generalist to provide comprehensive administrative support to our PeopleOps organization. This seasonal, remote-first position (Eastern Time Zone preferred) offers the potential for full-time employment after six months. You will support day-to-day operations across the employee lifecycle, from recruiting to offboarding, responding to employee inquiries, managing events, maintaining documentation, and performing various administrative tasks. Leverage your attention to detail to contribute to a positive employee experience. The role involves a wide range of responsibilities, from onboarding and compliance to event planning and process improvement. This is a US-based remote position with a competitive salary and benefits package.

Requirements

• You have at least 3 years of experience working in People Operations for a high growth company
• You can maintain the highest standard of confidentiality, discretion, and professionalism
• You're curious, creative, and able to effectively find gaps in processes and policies to suggest improvements and recommendations
• You're proactive and comfortable with ambiguity and can effectively work through projects or tasks with minimal instruction and oversight
• You have excellent written and verbal communication skills and are comfortable communicating with stakeholders both within and outside your own team
• You have a customer service mentality and can build rapport and trust with teammates, internal stakeholders, managers, and employees
• You thrive on organization and attention to detail
• You have a “can do attitude” and are willing to both teach and learn from team members to ensure knowledge is dispersed across the team for proper coverage
• You’re excited to get broad exposure to various PeopleOps functions and to contribute to the ongoing improvement and evolution of our systems
• You’re a full-time resident of the contiguous United States who is legally authorized to work in the US now and in the future without sponsorship

Responsibilities

• Act as an initial resource for employees’ questions by fielding questions, managing change requests, and bringing issues and questions to resolution
• Process a variety of employment-related updates in our HRIS system, including changes in employee status, pay, and jobs
• Perform end-to-end onboarding by sending pre-employment emails, coordinating Day 1 logistics, and hosting new hire orientations
• Conduct I9 verification and Everify usage; ensure I9 compliance
• Facilitate completion of compliance training requirements and escalate overdue items
• Operate with a mindset of continuous improvement, contributing to the evolution of our processes and procedures in a remote work environment
• Organize and host employee events such as company meetings and engagement sessions
• Support the Director of Human Resources with benefits administration
• Own and update Coforma people events calendar
• Maintain the PeopleOps Jira ticketing system, tagging others when their assistance is needed
• Maintain the PeopleOps Playbook in Guru and own documentation around our policies and processes
• Assist Talent Acquisition with first round recruiting, resume reviewing, and other projects
• Create learning and development materials in partnership with the Director of Human Resources
• Serve as a payroll backup for the Finance team
• Support special projects and other ad-hoc initiatives across the team as needed

Preferred Qualifications

• Experience with our PeopleOps tech stack, which includes BambooHR, Goody, Guru, JIRA, Lattice, and Lever
• Prior experience working at fast-paced startups in growth mode
• 2+ years of experience working on a remote, distributed team across multiple time zones

Benefits

• Flexible PTO along with paid holidays
• Medical, dental, and vision coverage
• A 401(k) plan with an employer match
• Internet, phone, and home office stipends
• A professional development fund along with numerous growth opportunities
• 16-week parental leave policy available to birthing and non-birthing parents
• Remote work policy, which saves the average worker $5,000 a year in transportation costs