Personal Injury Client Intake Specialist

Summary

Join Price Benowitz, LLP as a full-time remote Personal Injury Client Intake Specialist! Based anywhere in the U.S., you will be the primary point of contact, evaluating potential cases, signing them over the phone, and ensuring client satisfaction. You will manage a high volume of inbound calls and communicate with clients via various channels. Recent personal injury intake experience and strong sales and communication skills are essential. Price Benowitz offers comprehensive healthcare benefits, group life and disability insurance, optional voluntary life insurance, and a 401k retirement plan.

Requirements

• RECENT personal injury intake experience required
• Strong sales skills
• Strong verbal, interpersonal, and written communication skills
• Ability to multitask with interruptions in a fast-paced environment
• Good organizational, time management, and problem-solving skills
• Ability to exercise flexibility, initiative, good judgment, and discretion
• Must be able to pass a background check

Responsibilities

• Serve as the primary point of contact and evaluate potential personal injury cases based on established criteria and sign those cases over the phone
• Promptly and professionally answer a high volume of inbound calls
• Respond to potential clients via phone, email, chat, and text
• Coordinate and assist with the intake schedules for attorneys or intake attorneys as needed
• Perform client relation responsibilities to ensure customer satisfaction

Preferred Qualifications

Fluency and/or comprehension of other languages is a plus

Benefits

• Price Benowitz provides all full-time employees with comprehensive healthcare benefits including medical, dental, and vision coverage
• Group life and disability insurance
• Employees also have access to optional Voluntary Life Insurance
• A 401k retirement plan