Clinical Moderator and Clinical Escalation Physician

Summary

Join Midi Health, a virtual care clinic for women in midlife, as a Subject Matter Authority to moderate clinical questions and escalations. Reporting to the Medical Director, you will be responsible for improving patient care by supporting clinicians. This role requires a 30-minute maximum response time during assigned shifts and involves a variety of responsibilities, including moderating clinical Slack channels, responding to questions, identifying trends, providing patient care, reviewing patient cases, and collaborating with clinical leadership. You will also be responsible for maintaining currency of knowledge, identifying quality and safety improvement opportunities, and advocating for patients.

Requirements

• Board Certified MD or DO
• Minimum of five (5) years perimenopause/menopause experience
• Formal training in either Longevity Medicine and/or Functional / Integrative Medicine
• At least two (2) years of telehealth experience
• At least five (5) years of direct patient care in the last five years
• Excellent written and verbal communication with an emphasis on clarity and compassion
• Multi-state licensing with ability to obtain 50 state licenses, with all state licenses being in active, unrestricted and unencumbered status
• Minimum of five (5) active state licenses
• Highly proficient and efficient with technology
• Team-oriented
• Talent for achieving consistency across clinical team

Responsibilities

• Moderate Clinical Slack Channels
• Respond to questions within 30 minutes
• Identify trends and insights to share with appropriate teams
• Patient visits
• Escalated patient visits
• DEA visits
• EHR Patient Case Support
• Timely review of patient cases, critical lab escalation, and any time sensitive inbox management
• Availability to answer concerns via phone calls to patients and perform time sensitive patient visits as needed
• Inbox coverage
• Participation in Doc of the Day
• Collaborate with clinical leadership to ensure high-quality patient care via clinical guidelines and protocols
• Accountable to Medical Director
• Inform and consult the Medical Director of clinical concerns, educational opportunities and safety events
• Includes ensuring the team has the necessary support to deliver optimal patient care
• Maintain currency of knowledge
• Includes expertise in all Midi/IWC clinical protocols, formulary, clinical operations
• Identify any themes related to quality and safety improvement opportunities

Benefits

• This position primarily operates in a virtual or remote setting, requiring access to reliable internet connectivity
• This position primarily involves sitting for extended periods
• This position requires the physician to work on a computer for extended periods
• Flexible scheduling may be necessary to accommodate patient needs across different time zones or during evenings and weekends