Physics Support Specialist

Summary

Join Symmetrio as a Physics Support Specialist, a remote position with approximately 25% travel, supporting customers of a leading medical software company. You will provide remote training and support using various communication methods, collaborating with a team of physicists, dosimetrists, and IT specialists. Responsibilities include training customers on physics algorithms and QA, troubleshooting Python scripting, developing customer relationships, responding to tenders, conducting presentations, guiding new customers, and collaborating with the development team. The ideal candidate will be service-oriented, possess excellent communication skills, and be adaptable to a dynamic environment. A MS or PhD in medical physics or a related field with relevant certification and five years of clinical experience are required.

Requirements

• Possess a MS or PhD degree in medical physics or a related field with relevant certification
• Have five years of clinical experience

Responsibilities

• Train customers on physics algorithms, linac modeling, and quality assurance (QA)
• Assist with Python scripting troubleshooting, customer support, and training as needed
• Develop and maintain long-term relationships with customers through remote support and onsite visits
• Respond to tenders and explain product functionality
• Conduct large and small group presentations at seminars, training programs, and trade shows
• Guide new customers through the product delivery process
• Plan, perform, and document application demos and training sessions for customers and internal teams
• Collaborate with the development team through exploratory testing of new product versions

Preferred Qualifications

Have experience with multiple TPS platforms

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401k Retirement Plan
• Paid Time Off (Vacation, Sick & Public Holidays)
• Flexible Scheduling