Placement Advisor

Summary

Join Noodle, a leading higher education partner, as a Placement Advisor! This key role involves securing and scheduling clinical experience sites for online graduate students nationwide. You will manage the placement process, develop new placement opportunities, and ensure compliance with university requirements. Success requires effective communication, meeting KPIs, and utilizing a CRM (Salesforce). The ideal candidate is self-driven, comfortable with metrics, and available during standard business hours. This fast-paced position offers a competitive compensation package and excellent benefits.

Requirements

• A Bachelor’s Degree
• 2-4 years of work experience providing customer service and/or in a metrics-driven environment
• Availability between the business hours of 8am-5pm EST is required

Responsibilities

• Manage the placement process for graduate online students
• Research and develop new placement opportunities with community agencies in different regions of the country
• Collect and review all required documentation from prospective sites to ensure compliance under university requirements
• Match students with agencies by effectively balancing the goals and expectations of the student’s personal interests, the university program’s requirements, and the site’s qualifications and resources
• Meet key performance indicators (KPIs) of weekly activities and timing of matching students
• Ensure students' success through on-time placement
• Provide excellent customer service and professional communication with students, placement sites, University Partners, and other members of the placement team
• Work within a CRM (Salesforce) to document all communication and maintain an up-to-date network of sites and their associated requirements

Preferred Qualifications

• Master’s Degree or other advanced degree
• Previous experience working with social service agencies, medical facilities, or healthcare organizations
• Comfortability communicating and establishing rapport in a professional manner via phone and email

Benefits

• Work from the comfort of your home office!
• Great compensation package! $52,000 - $55,000 a year
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 3 weeks paid vacation + 10 paid holidays + paid sick leave
• Monthly gym stipend and Membership to premium medical services like Eden Health
• Monthly mobile connectivity stipend
• Access to mental health services like Ginger and Talkspace
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company