Platform Lead

Summary

Join Education Perfect, an EdTech platform, as a Platform Lead to head our DevOps and Site Reliability Engineers group. You will provide strong technical, people, and process leadership, collaborating across teams to define architecture and technical strategy. Responsibilities include owning platform availability, reliability, security, and performance; developing automation and processes; ensuring cost-effective use of AWS; designing security controls; and educating engineers. The ideal candidate possesses 8+ years of experience in cloud software and 5+ years in a DevOps/SRE role, preferably on AWS, along with strong leadership and people management skills. We offer remote and flexible work arrangements, communication allowances, extra annual leave, parental leave top-ups, wellness allowances, EAP, equity bonus plans, referral bonuses, professional development, and support groups.

Requirements

• 8+ years of experience designing, developing and operating cloud software at scale
• 5+ years in a DevOps or SRE role, preferably on AWS
• Experience with technical leadership and people management, including the ability to mentor and support other engineers and align engineering work with high-level organisational goals
• Deep understanding of cloud design patterns, cloud operations, security and cost models – with hands-on ability to implement best practices and drive improvements
• Ability to manage risk, ambiguity, dependencies and cross-functional stakeholders
• Experience working with distributed teams in global engineering organisations

Responsibilities

• Lead, manage and support EP’s DevOps/SRE group and create a safe and inclusive environment for the team
• Collaborate across teams and functions to help define our architecture and our technical strategy and roadmap
• Own the end-to-end availability, reliability, security and performance of EPs platforms
• Develop automation, observability and processes to keep EP highly available, scalable and resilient
• Maintain and enhance EP's build and deployment processes to increase engineering productivity and product quality
• Ensure cost-effective use of third party providers, such as AWS
• Design and own security controls to ensure EP adheres to compliance frameworks such as ISO 27001, SOC 2 and GDPR
• Educate and empower software engineers to think operationally when designing services and to operate what they build

Preferred Qualifications

Familiarity with our tech stack is an advantage, but not a requirement: C#, TypeScript, React, Kafka and Terraform on AWS

Benefits

• As our team is based globally, we offer both remote and flexible working arrangements
• For our remote workers, a communication allowance towards your monthly internet or phone charges and $1000 towards setting up your home office
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• Wellness allowance to use on anything to support your mental and physical wellness
• EAP with unlimited sessions
• Employee Equity Bonus Plan
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees