Platform Operations Analyst

Summary

Join Leap, a mission-driven organization combating climate change by enabling a reliable electric grid powered by clean energy. This role focuses on executing and improving Leap’s operations in wholesale electricity markets, particularly from a technical, data-driven perspective. You will manage day-to-day asset enrollment operations, build technical skills by automating processes, and contribute strategically by working with the product team. The ideal candidate is detail-oriented, collaborative, and comfortable working remotely in a fast-paced startup environment. Opportunities exist to expand technical skills in Python and SQL, and experience in renewable energy is a plus. Leap offers a comprehensive benefits package including remote work, flexible hours, and various insurance coverages.

Requirements

• Are interested in building complex processes, continuously improving operations, and learning and implementing optimization strategies
• Are detail-oriented and appreciate cross-referencing your work for accuracy
• 1-3 years exposure to object-oriented programming language such as Python, R or Matlab, and an interest in growing your technical skills in Python
• Strong familiarity with spreadsheets (e.g. Gsheets, Excel)
• Are willing to take ownership of regular reporting processes
• Are excited to work collaboratively in a team alongside a diverse group of amazingly talented and fun people, and at the same time are capable of driving work forward independently
• Can prioritize, juggle and execute tasks to work in a fast-paced startup environment
• Are comfortable working in a remote environment

Responsibilities

• Support the implementation of strategies and core processes required for participation across existing & new Leap programs in New York (NYISO), Texas (ERCOT), California (CAISO), New England (ISO-NE), the Mid-Atlantic (PJM) and other target Leap markets
• Manage day-to-day enrollment operations & processes (e.g. oversee meter authorization so they can participate in the electricity markets, registering meters in grid operator platforms, coordinating with utilities about enrollment data)
• Analyze energy market data in order to help evolve Leap’s market participation strategies
• Develop scalable and automated enrollment processes using Python, SQL, and internal tools to support portfolio growth to 100,000+ devices
• Collaborate with Leap’s Product and Engineering teams to give feedback on new enrollment features for our partners
• Drive documentation efforts across the team for key processes and ongoing improvements

Preferred Qualifications

• Have relevant coursework and/or professional experience in data management, analysis, scripting, and visualizations
• 0.5 - 2 years exposure to SQL, and an interest in growing your technical skills in SQL
• Have experience working with Snowflake
• Have experience in renewable energy, energy efficiency or energy trading

Benefits

• 100% Remote work with flexible schedule
• Healthcare + dental + vision coverage for you (and partner or family)
• 401(k)
• Life, AD&D, and long-term disability insurance
• Paid parental leave
• Employee Assistance Program
• Unlimited paid time off, holidays (3 weeks minimum/year are encouraged)