Playout Engineering Manager

Summary

Join NBCUniversal Operations & Technology as a Manager, Playout Engineering and lead a team of DevOps and Site Reliability Engineers in migrating master control playout to a cloud-native solution. You will be responsible for leading the technology and process transformation for all NBCUniversal live linear channels. This role requires expertise in broadcast automation, cloud technologies (AWS), and managing a team in a fast-paced environment. You will provide technical leadership, manage on-call support, and drive automation initiatives. The position offers a competitive salary, comprehensive benefits, and the opportunity to work remotely.

Requirements

• Bachelor's degree in computer science or related degree / experience
• 5+ years of’ hands-on-keyboard Engineering experience working with broadcast automation playout environments e.g. Snell, Harris, Imagine, Amagi
• Cumulative 2+ years of experience in Engineering management and/or team lead experience
• Requires on-call 24/7 availability for escalations
• Hands-on-keyboard experience administrating Linux environments
• Hands-on-keyboard experience with automation platforms (e.g. Ansible, Terraform, CloudFormation)
• Experience with monitoring/logging tools e.g. Splunk and Grafana
• Experience with automated deployment CI/CD tools (e.g. Argo CD, GitHub Actions)
• Experience with streaming protocols and codecs (e.g. TS, HEVC, H.264, HLS, CMAF, SCTE-35, SCTE-224, ESAM, SRT/RIST)
• Experience with IP networking and interfacing with cloud-based networks
• Experience with containerization (Docker & Kubernetes)
• Comfortable building and operating infrastructure within a large enterprise, interfacing with multiple technology teams
• Excellent communicator and able to clearly articulate complex issues and technologies
• Expert with broadcast playout systems (master control) technologies
• Expert with public cloud, specifically building environments using AWS services
• Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to meet objectives
• An automate-first and automate everything attitude
• Ability to use Agile process for project management, development & tracking

Responsibilities

• Lead a team of ~10 DevOps and SRE engineers
• Responsible for Broadcast Automation Support of our Master Control Playout ecosystem
• Responsible for deploying Broadcast Automation software to the cloud using CI/CD tools
• Use development and staging environments to validate Broadcast Automation software functionality before deploying to production
• Create high level conceptual drawings for project planning
• Produce cloud usage cost estimates for project proposals
• Leadership in driving automation, remote deployments (across country)
• L2 & L3 support to maintain playout infrastructure/services for NBCUniversal including providing after hours on-call support select weeks
• Manage highly reliable, enterprise scale on-air systems
• Leadership in creating monitoring dashboards / automated alerting using Splunk & Grafana

Preferred Qualifications

• Experience with cloud native playout vendor solutions (Amagi, Evertz, GrassValley, Harmonic, Imagine, CoralBay, Veset, etc.)
• Experience with DevSecOps principles
• Ability to create user interface designs based on client workflows

Benefits

• Remote work
• Medical, dental and vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• A variety of other discounts and perks
• Salary range: $130,000-170,000 (bonus eligible)