Shift4 is hiring a
POS Installations Representative III

Summary

Join Shift4's team as a POS Installations Representative to install and train customers on our Payments Solutions and Micros hardware and software applications. This role requires multitasking, presenting a positive image for the company, and having excellent verbal and written communication skills.

Requirements

• Valid Driver’s License and acceptable MVR Driving Record
• Excellent verbal and written communication skills
• Resourceful and motivated to learn
• 2+ years Micros POS experience is a plus
• Restaurant or Hotel Industry experience
• Payments experience
• Reasoning and problem solving skills with strong attention to detail
• Maintain high standards of personal integrity and work ethic
• Excellent time management and organizational skills
• POS experience is a plus
• Experience with Microsoft OS and Android Apps
• Experience with and understanding of Network Technologies, Routers, Firewalls, Switches, and Wan/Lan

Responsibilities

• Installation and Configuration of Shift4 Payments and Micros/Oracle POS Systems
• Conduct Site Survey and Kickoff Call Meetings
• Assemble and Stage Micros POS Equipment in preparation for Programming and Testing
• Configure database (application configurator) in accordance with material collected during the site survey
• Install third party applications i.e. Gift Cards, Loyalty programs, Online Ordering apps, etc
• Conduct POS Training and Go live Support
• Be Consultative – Apply Knowledge and Expertise to POS Solutions to best support our customers business needs
• Present training classes on installed applications and hardware
• Document unique aspects of assigned projects
• Provide project progress updates to Management and customer
• Full participation to PSA Utility – updating projects, updating cases/tickets, updating calendar and constant contribution to Knowledge Base
• Must be resourceful with the ability to quickly find resolutions
• Must have excellent comprehension skills and the ability to interpret Technical Documentation
• Must be able to travel overnight as needed