Preboarding Specialist

Summary

Join Cielo as a Preboarding Specialist and contribute to the talent acquisition process by supporting pre-hire and post-hire activities. As a member of the Bridge Team, you will be responsible for background verification, referencing, drug checking, and onboarding. This remote position offers a 3rd shift schedule and is based in Manila, Philippines. You will be responsible for tasks such as entering and tracking candidate orders, reviewing submittals, conducting background and drug checks, and providing excellent service to candidates and clients.

Requirements

• High School diploma or equivalent required
• Minimum of one year of experience in a business or office environment utilizing the required customer service and administrative skills
• Proficiency with the Microsoft Office suite, including Outlook and Excel
• Typing skills with a minimum of 40 WPM

Responsibilities

• Enter and track candidate orders
• Review submittals against job requisition and candidate application for compliance
• Objectively review background and drug reports to ensure compliance for partner
• Complete welcome calls and email to all candidates
• Review vendor systems daily to ensure progress and escalate accordingly
• Provide excellent service to candidate, client teams and/or clients by responding quickly to all inquiries
• Assist vendor with completion of required check when necessary
• Monitor candidate onboarding tasks to ensure completion before or by due date
• May assist with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools
• Other duties as assigned

Preferred Qualifications

Associate’s degree strongly preferred