Extreme Networks is hiring a
Premier Resident Engineer

Summary

The job is for a Premier Resident Engineer at Extreme Networks, a global leader in networking solutions. The role involves providing full-time project support to a large Enterprise customer in Moline, IL area, ensuring high-quality implementation of all areas of the Extreme Network product suites, and requiring expertise in networking technologies.

Requirements

• Expert in networking technologies with industry and regional knowledge and experience (5 or more years’ experience)
• Thorough knowledge and proven experience with implementation and maintenance of the Extreme Campus Fabric solution
• Thorough knowledge and proven experience with implementation and maintenance of Extreme Cloud IQ Site Engine (XIQ-SE), Extreme Control (NAC) and Extreme Analytics platforms
• Thorough knowledge and proven experience with implementation and maintenance of the Extreme Wireless solutions using XIQ (hive OS) related APs
• Thorough understanding of LDAP, RADIUS, and Active Directory Services used for AAA within NAC solutions
• Hands-on experience using security-related toolsets
• Strong skills in troubleshooting and problem resolution in a network environment (including use of PCAP, WireShark, and some wireless RF Analysis tools – Ekahau preferred)
• Keen ability to understand and analyze customer requirements and position the Extreme solution effectively
• Ability to effectively implement Extreme products and solutions in a mission-critical environment within a scheduled downtime or with no downtime
• Demonstrated ability to manage complex customer interactions in difficult circumstances and control customer expectations to maintain satisfied customers
• Excellent interpersonal, technical presentation, and communication skills
• Proven team player
• Must be self-motivated and able to work with minimal supervision
• In-depth knowledge of five or more of the following networking technologies: (5 or more years of experience)

Responsibilities

• Provide full-time project support for a large Enterprise Extreme customer in the Moline, IL area
• Follow Extreme Premier Services PDIO (Plan/Design/Implement/Operate) implementation methodology
• Responsible for creation and maintaining of project documentation during implementation and ongoing deliverable
• Responsible as a technical lead and trusted advisor to the customer during implementation phases and an ongoing team member
• Responsible as a liaison between sales, PLM, Engineering, GTAC (as required) and customer during all phases of implementation and production phases of the network
• Work with Extreme partners and sales staff to implement Extreme solutions and provide knowledge transfer as required for the defined solution

Preferred Qualifications

• Must be a US citizen
• BS Degree in Computer Science or related field, or equivalent work experience
• Industry Network Certifications desired
• Automation/Python scripting experience

Benefits

Salary based on experience 125K plus bonus and benefits