Deputy is hiring a
Principal Payroll Product Specialist, Remote - Australia

Summary

The job is for a Principal Payroll Product Specialist at Deputy, a global SaaS workforce management company. The role involves designing, overseeing, and maintaining the build out and ongoing maintenance of operational capabilities and support for Deputy’s Payroll Product.

Requirements

• Bachelor’s degree with 7+ years experience in Payroll or Workforce Management companies
• Understanding and expertise of payroll regulations, specifically in Australia but global experience preferred
• Experience in working in teams that are building and taking to market 0 to 1 products
• Experience in building operational ecosystems supporting internal teams to drive high quality and scalable customer outcomes
• Excellent problem-solving skills and a passion for creating high-quality customer solutions
• Strong communication skills and ability to collaborate effectively in a team environment

Responsibilities

• Participate as a critical member of the development and GTM team in developing Deputy’s new Payroll platform
• Design and develop robust and scalable onboarding, implementation, and support processes for Deputy’s payroll platform
• Collaborate with cross-functional teams in defining business requirements and translating those technical solutions that align with our platform architecture and scalability goals
• Implement best practices for ongoing improvements to Payroll Operational processes
• Collaborate with Product and Engineering to maintain technical documentation and provide support for internal stakeholders, including customer support and operations teams
• Stay updated on industry trends and technologies to propose and implement improvements to our payroll CX

Benefits

• Share Options
• Paternity/Maternity Leave Policies
• Personal Learning & Development Fund
• Flexible Work Policy
• Company wide Development & Coaching
• Hackathons
• Awards - 'Your Time to Shine & Celebrate Success
• Social Events & variety of social clubs (Books, LGBT, Games, Sports)
• Mental Health Support
• Munch & Learns