Principal Product Manager

Summary

Join PandaDoc as a Principal Product Manager and lead the strategic direction of our Document Domain, focusing on transforming our flagship Editor. This impactful role involves defining the product vision, driving the roadmap, and collaborating with cross-functional teams to deliver a superior user experience. You will champion user-centricity, leverage data-driven decision-making, and build strong stakeholder relationships. Success in this position requires extensive experience in B2B SaaS product management, a proven track record of delivering successful product strategies, and strong leadership skills. PandaDoc offers a competitive salary, work-from-anywhere flexibility, and a supportive culture that prioritizes professional development.

Requirements

• 7+ years in product management within the B2B SaaS sector, including at least 3 years in a senior or lead product role
• Proven track record of defining and delivering successful product strategies that have resulted in measurable business outcomes (e.g., revenue growth, expansion, customer satisfaction)
• Demonstrated experience managing products with technical complexity, preferably in document management, content creation, or similar fields
• Expertise in user research methodologies, data analysis, and product analytics tools
• Proven track record of influencing cross-functional teams and driving alignment across the organization
• Strong product intuition and deep understanding of user needs, market trends, and competitive landscape
• Exceptional communication, presentation, and interpersonal skills, capable of conveying complex concepts clearly and persuasively to various audiences
• Data-driven mindset, prioritizing quantitative and qualitative data to inform decisions and evaluate success
• Strong technical acumen, with the ability to grasp technical constraints and collaborate effectively with engineering teams
• Leadership skills, inspiring and motivating teams to achieve ambitious goals and deliver exceptional results

Responsibilities

• Develop a compelling, long-term product vision for the entire Document Domain, ensuring the Editor is the centerpiece of an integrated, seamless user experience
• Define a clear, data-informed product strategy and roadmap that aligns with customer needs, business objectives, and market trends
• Identify and prioritize initiatives that enhance the Editor’s functionality, usability, and overall value proposition
• Drive strategic initiatives that position PandaDoc as a leader in document automation and collaboration
• Champion user-centricity throughout the product lifecycle, deeply understanding customer pain points and needs
• Collaborate closely with UX research and design to conduct user studies, gather feedback, and validate design decisions
• Ensure the Editor is intuitive, efficient, and provides a delightful user experience
• Partner effectively with engineering, design, marketing, and sales to ensure seamless execution of the product roadmap
• Collaborate closely with other product managers to integrate the Editor experience across the broader PandaDoc product ecosystem
• Act as the voice of the customer within the company, advocating for their needs and ensuring their feedback is integrated into product decisions
• Define key metrics to measure Editor performance, user engagement, and business impact
• Leverage data analysis to identify opportunities for improvement and validate product hypotheses
• Drive experimentation and A/B testing to optimize features and drive user adoption
• Build strong relationships with internal stakeholders (e.g., executive leadership, customer success, sales) and external stakeholders (e.g., key customers and partners) to gather feedback, understand needs, and align the Document roadmap with broader company objectives and market trends
• Communicate product vision, strategy, and progress effectively to all stakeholders, ensuring transparency and alignment

Preferred Qualifications

Experience with document lifecycle management, editing, or collaboration software

Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• A competitive salary