Principal Product Sustenance Engineer

Summary

Join Eurofins Scientific, a leading international life sciences company, as an Application Support Specialist. You will leverage your experience in application support, Elastic Search, Python, and DevOps methodologies to ensure seamless application performance. Responsibilities include troubleshooting applications, coordinating with multiple teams to resolve issues, and working within service level agreements. The ideal candidate possesses strong analytical and problem-solving skills, excellent communication skills, and experience with database manipulation. This role offers a competitive salary package, including bonuses and benefits, along with extensive training and development opportunities within a dynamic and supportive team environment. Remote work is available in Romania.

Requirements

• Sound experience in application support
• Experience with Elastic Search, and Python
• Knowledge of DEVOPS methodologies, CD/CI
• Customer focused and goal orientated with keen attention to detail
• Excellent analytical and problem-solving skills
• Excellent verbal/written communication skills. Good competent in English
• Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries)
• Experience in working with cross functional teams spread across geographies
• Good knowledge of IIS troubleshooting & ability to read the event viewer logs from Windows server
• Willing to work in Morning and Afternoon shifts
• Very good knowledge in SDLC and STLC process
• Understanding of single sign on
• Good knowledge of RDBMS, SQL Server preferred
• Experience in debugging the apps with API / REST services
• Understand of terraform, Observability, Error handling in Cloud setups
• Knowledge of Elastic Search, and Python

Responsibilities

• Application troubleshooting and ability to coordinate with multiple teams to solve the issues
• Proven ability to work within service level agreement in order to solve customer issues
• Escalate and follow-up in a timely manner about all blocking issues and issue deviation from SOP’s

Preferred Qualifications

• Experience in Release Management & Co-ordination is good to have
• Have good practice on ITIL framework to assist in day-to-day BAU Operations, Goo to have
• Writing automated scripts / queries for validating applications would be appreciated
• Any Azure / DevOPS certification

Benefits

• A competitive salary package , including bonus and benefits
• Extensive on-the-job coaching and training opportunities
• Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organization
• A dynamic working environment with a good team spirit where personal development and growth are highly encouraged
• Additional Performance Bonus up to 1 Month Salary per year
• Meal Vouchers
• Gym Reimbursement
• Medical Subscription
• Health Insurance
• 25 days of holidays + 1 extra day off for your birthday
• Additional holidays for your loyalty
• Remote work activity in Romania