Principal QA Analyst

Summary

Join Kabam as a Principal QA Analyst and become the primary owner of test plans and task verification for your assigned team. You will play a key role in testing the live operations of Marvel Contest of Champions, defining test plan standards, and implementing tools and processes to optimize team effectiveness. Collaborate with development partners and other QA teams to ensure high-quality games. This role involves developing and maintaining comprehensive test plans, defining verification processes, leading process improvements, and fostering effective communication. You will also oversee test plan execution, analyze results, resolve issues, and mentor junior QA analysts. Kabam offers a comprehensive benefits package including extended health coverage, flexible spending accounts, RRSP matching, PTO and parental leave, and various other employee support programs.

Requirements

• 7+ years of related game testing experience in a similar capacity, preferably for mobile games
• Technical Abilities: Advanced understanding of Game Design
• Familiarity with both Android and Apple devices
• Strong aptitude to learn quickly and effectively

Responsibilities

• Develop and maintain comprehensive test plans for assigned features or teams, ensuring alignment with overall project goals
• Define clear verification processes for tasks and ensure their execution, while providing guidance and support to junior QA team members
• Lead the identification and implementation of process improvements and tool enhancements in collaboration with the QA department, aiming to optimize the efficiency and effectiveness of testing practices
• Assist in the implementation of new tools and process enhancements
• Establish and maintain effective communication channels with development partners
• Foster positive relationships with dependent QA teams for effective collaboration
• Create detailed end-to-end test plans covering all relevant processes
• Design program documents to support the testing process
• Oversee and monitor the execution of test plans
• Analyze test results and recommend changes to test coverage, including automation test plans
• Take ownership of features and proactively identify blocking issues
• Leverage expertise and experience to provide guidance and support to the team in resolving challenging technical issues
• Direct and mentor junior QA Analysts on best practices
• Share knowledge and experience with junior team members

Preferred Qualifications

Experience with other devices

Benefits

• Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more
• DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs
• Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account
• RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us
• PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures
• Employee and Family Assistance Program: this program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being
• Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home
• Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend
• Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion
• Hybrid Work: We aim to provide flexible arrangements that suit all work styles. All teams at Kabam are hybrid work environments, with a minimum of 2 days in-office to foster team collaboration and bonding. Full-remote options are also available for certain positions within Kabam