Principal Site Reliability Engineer

Summary

Join HashiCorp's Central Architecture Group as a technical leader to champion operational excellence across product teams. You will drive an SRE mindset through education, collaboration, and tooling. Collaborate with existing SREs to unify reliability across SaaS and on-premises products. Work with product teams to improve reliability and operational excellence. Develop educational materials and shared tooling. Participate in feature partnerships and reviews to ensure compliance with reliability requirements. Contribute to crucial decision-making related to reliability programs. This role requires a strong technical background and experience improving reliability in engineering teams.

Requirements

• Has worked on a team of SREs or engineers to improve reliability
• Loves data, analyzing data, and helping teams draw conclusions from data
• Is an effective communicator, collaborator, and influencer with both engineering and product teams
• Is able to identify pragmatic and ideal solutions blending customer feedback with technical foresight
• Is a technical leader capable of crafting long-term strategy and vision

Responsibilities

• Drive an operational excellence mindset throughout our teams
• Collaborate with existing SREs across our SaaS products and look for ways to unify reliability and operational behavior and features across SaaS and on-premises products
• Work with product teams to help drive reliability and operational excellence requirements to help continuously improve our products
• Help develop educational materials and shared tooling to level up reliability and operational thinking across our product teams
• Participate in feature partnerships and reviews to ensure compliance with reliability and operational requirements
• Participate in crucial decision-making related to various reliability programs

Preferred Qualifications

Ideally has prior experience with our products, especially our on-premises and/or single-tenant SaaS products