Remote Principal Site Reliability Engineer

Summary

Join our team as a Principal Site Reliability Engineer and contribute to building the foundation for Autonomic IT. We're looking for someone with experience in cloud technologies, automation mindset, and SRE discipline. As a key member of our Site Reliability Engineering team, you'll design, deploy, and maintain Cloud Infrastructure used for running company's revenue-generating go-forward SaaS product line.

Requirements

• Must be a U.S. Citizen
• 7-10 years of site reliability engineering or cloud operations experience or equivalent experience
• Proven track record of operating production SaaS environments within security standards like FedRAMP, SOC2, ISO, PCI
• Bachelors or Master's degree in Computer Science, Information Systems or similar field
• Skilled at problem solving, algorithms, and data structures conforming to the modern SaaS security requirements
• Building tools and scripting frameworks from scratch
• Working with Cloud Automation tools like CloudFormation, Terraform, CDK, aws-cli
• Scripting languages like Python, Groovy, PowerShell, Bash, Perl etc
• Exposure to Windows and Linux administration skills
• Familiarity with basic networking, security and cloud engineering concepts
• Highly collaborative with effective written and verbal communication skills

Responsibilities

• Enhance the company’s SaaS infrastructure security protocols
• Collaborate across the organization to design, build and operationalize SaaS services conforming to various security standards like FedRAMP, SOC2, ISO etc
• Participate in architecture, security, and operations reviews
• Lead design reviews and buildout of secure systems for delivering various SaaS services with 99.99% uptime
• Design, automate, test, and monitor the use of cloud native technologies as a foundation for a service platform
• Investigate and resolve customer and operational issues with the mentality of fixing and not just mitigating issues
• Identify and automate measurement of operations SLAs and SLOs
• Triage incident response, document SOPs, Runbooks, and train NOC team members
• Writing automation that can be easily supported and extended by others
• Work on special projects as assigned

Benefits

• A remote-first culture - work from home or come into the office, it's totally up to you
• Comprehensive medical, dental and vision plans
• 401(k) plan with employer match
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization
• 5-year Service Milestone Sabbatical
• Paid parental leave
• Generous employee referral bonus program
• Pet insurance