Principal/Staff NLP Engineer

Summary

Join Presto, a leading provider of AI and automation solutions for the restaurant industry, as an NLP Engineer. You will lead a new team focused on NLP and voice across all Presto products, applying modern machine learning and generative AI to solve real-world problems. This role requires a proven track record in building NLP applications, a strong understanding of ML fundamentals, and expertise in AI/ML toolkits. You will collaborate with cross-functional teams to deliver innovative AI-driven experiences. Presto offers a competitive compensation strategy and benefits package for U.S.-based employees, including medical, dental, and vision insurance, a 401(k) program, and paid time off.

Requirements

• 4+ years of professional experience in leading a team in Natural Language Processing, Deep Learning, Generative AI, or a related field
• 8+ years overall industry experience in software development
• Strong understanding of ML in NLP and the ability to translate them into production quality code
• Expertise in algorithm design and implementation in Python and/or Java
• Ability to understand business requirements and translate them into technical requirements
• Passion for writing high-quality production code for building and maintaining scalable machine learning systems
• Ability to research ML frameworks/technologies and capable of leveraging them in working prototypes for adoption recommendations
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration

Responsibilities

• Lead a new team focused on NLP and voice across all Presto products
• Apply modern machine learning, generative AI, and NLP research to tangible real-world problems
• Collaborate with an energetic cross-functional team to deliver innovative AI-driven experiences to users
• Take ownership of product specs and drive them from concept to production rollout
• Collaborate with multi-functional teams to deliver great product experiences for Presto customers
• Ideate, prototype, and provide thought leadership through excellent written & verbal communication skills

Preferred Qualifications

Publications in AI/ML

Benefits

• Medical, dental, and vision insurance
• 401(k) program
• Paid-time-off (PTO)