Producer/Project Manager

Summary

Join Eventbase as a Producer and be the primary point of contact for clients, leading the production of their event apps. You will collaborate with various teams to integrate our platform with clients' needs, leveraging your project management and customer success skills. This is a 15-month contract position covering parental leave, with the potential for full-time employment. The role is remote, based in the Western Canadian time zone, and requires Canadian residency with valid work status. Eventbase is an industry leader in live event technology, offering a progressive work environment and exceptional perks.

Requirements

• Possess 3+ years of experience managing end-to-end projects, ideally in the digital space with mobile experience
• Have prior experience working with premier clients as a Project or Account Manager
• Demonstrate experience in Agile project management
• Be comfortable managing client expectations through various communication channels
• Be tech-savvy and passionate about mobile apps
• Possess a strong sense of ownership and the ability to handle challenging situations
• Be highly organized and capable of multitasking
• Be willing to contribute actively to all aspects of the project
• Reside in Canada with valid work status

Responsibilities

• Serve as the primary point of contact and work directly with clients to set expectations, lead project updates, timelines, and deliverables
• Collaborate with Sales, Production, and Product teams to ensure projects stay on track
• Partner with clients, recommending features and functionalities to enhance their event experience
• Manage multiple concurrent projects, ensuring all milestones and objectives are met on time
• Handle resourcing, team meetings, prioritization, milestone tracking, task tracking, and related administrative tasks
• Manage the full project lifecycle, including timeline, scope, and required resources
• Lead and motivate the internal production team to deliver successful projects
• Assess risks, establish task ownership, and communicate objectives clearly
• Assist clients with risk handling, troubleshooting, and solution finding
• Utilize tools like JIRA, Confluence, Basecamp, Smartsheets, and Slack to enhance efficiency
• Manage multiple clients, priorities, and deadlines professionally
• Travel to client events as needed

Preferred Qualifications

• Hold a Scrum Master Certification and/or PMP designation
• Possess a Bachelor of Science degree in Computer Science
• Have experience using Jira
• Have led web and/or mobile development projects with six-figure budgets
• Have a track record of leading and motivating internal teams of up to 8 people

Benefits

• Competitive market salaries and employee stock options
• Comprehensive benefits including extended health care from your first day
• $1000 flexible health/wellness spending account
• Paid parental leave for all new parents
• Gender affirming care
• Paid mental health days
• Remote work
• $1,250 annual professional development allocation
• $1,000 per year for home office setup
• No Meeting Fridays and every second Friday off