Product Compliance Lead

Summary

Join Bastion as their Product Compliance Lead and become a key figure in navigating the complex regulatory landscape of the digital asset space. You will develop and implement a robust product compliance strategy, proactively mitigating risks and fostering a culture of compliance. This critical role ensures products meet regulatory requirements and industry best practices. You will collaborate with various teams to embed compliance throughout the product lifecycle, conducting risk assessments, and adapting to evolving regulations. You will also lead a high-performing team, investigate compliance incidents, and represent the company in regulatory matters. This position requires extensive experience in compliance, particularly within financial services or technology, and a deep understanding of relevant regulations.

Requirements

• 12+ years of experience in compliance, preferably in the financial services or technology industry
• Deep understanding of regulations and compliance requirements related to digital assets, stablecoins, payments, and banking products and services
• Strong analytical and problem solving skills, with the ability to identify and assess complex compliance risks
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Proven ability to develop and implement effective and efficient compliance programs
• Experience leading and mentoring a team
• Ability to thrive in a fast-paced, dynamic environment
• Passion for innovation, digital assets and the future of finance

Responsibilities

• Develop and maintain a comprehensive product compliance program, including policies, procedures, and training materials, tailored to our custodial wallet infrastructure and stablecoin issuance, custodian and orchestration platform
• Collaborate with Engineering, Product, Design, Data, Marketing and CX teams to ensure compliance is integrated into the product development lifecycle from ideation to launch and beyond
• Conduct thorough risk assessments of new and existing products and features, identifying potential compliance gaps and recommending mitigation strategies while considering customer and business impact
• Monitoring evolving regulatory requirements and industry best practices related to digital assets, custodial services, stablecoins, and adapt the compliance program accordingly
• Partner with the Legal team to interpret, and partner with Engineering, Product, Design, Data, Marketing and CX teams to implement regulatory compliance requirements including partnering w/the Marketing team to develop and implement marketing guidelines and review process
• Develop and deliver training programs on product compliance for relevant teams, fostering a culture of compliance awareness
• Oversee the implementation and maintenance of compliance monitoring and reporting controls including partnering with the CX team on developing scripts, procedures and training for compliance with consumer protection requirements, and oversight of the customer complaints process (including monitoring to ensure complaints intake, acknowledgments, investigations, escalations and resolutions are effective and in compliance with policy)
• Investigate and resolve compliance incidents and escalate issues as necessary
• Represent the company in regulatory inquiries and audits
• Stay up-to-date on emerging technologies and their potential impact on compliance
• Build and lead a high-performing product compliance team

Preferred Qualifications

Experience with custodial services and regulated financial products is a strong plus