Product Designer

Summary

Join OpenTable, a leading hospitality platform, as a Product Designer and contribute to their mission of empowering restaurants. This remote role, with a future transition to a hybrid model in downtown Toronto, offers the opportunity to lead growth initiatives, design onboarding experiences, and translate complex restaurant interactions into user-friendly solutions. You will work closely with a collaborative team of designers, product managers, sales, and engineers to deliver impactful experiences that enhance restaurant productivity. This role requires a strong understanding of design principles, experience in web design, and a passion for solving complex challenges. You will be responsible for conducting user research, translating findings into designs, and collaborating with stakeholders to ensure successful product development.

Requirements

• You enjoy solving complex design challenges and are a systems thinker
• You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work
• Experience designing for enterprise, Growth teams or have solved for very complex and ambiguous spaces
• Obsessed with optimizing front of funnel experiences
• Balancing rapid, build-to-learn experimentation with longer term, practical design thinking
• Strong interaction design and systems thinking
• The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user
• Strong curiosity and willingness to learn from others
• An appetite and appreciation for feedback from stakeholders and peers
• Led user research and can link research findings to designs
• Great visual design skills
• The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments
• Experience collaborating with product managers and engineers in an agile environment
• Strong written and verbal communication skills and can clearly articulate design decisions
• Experience working with remote teams
• Expertise in Figma and other prototyping tools

Responsibilities

• Lead growth initiatives that deliver additional value to restaurants on top of their existing products and services
• Design and maintain how we onboard restaurants, display in-product add-ons, drive more sign-ups/upgrades, and enhance in-product support
• Translate complex operational and restaurant interactions into simple, engaging user-centered solutions
• Identify new product enhancements driven by experiments to scale solutions across our platform
• Become an expert in restaurants’ needs by facilitating research with restaurant owners and staff
• Work closely with a smart, collaborative remote team of product designers, product managers, sales,  and engineers to deliver experiences that enhance restaurant productivity

Benefits

• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Paid volunteer time
• Parental Leave Benefits
• Dental & Vision Insurance
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)
• Annual cash bonus
• Equity grant
• Health benefits
• Flexible spending account
• Retirement benefits
• Life insurance
• Paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
• Parental leave and benefits