Product Designer

Summary

Join Reliance Health's Consumer Business team as a Product Designer and craft seamless, user-centered experiences across our consumer-facing products. Collaborate with product managers, engineers, and other designers to understand user needs, identify opportunities, and deliver intuitive solutions. This critical role balances deep research, competitive insight, thoughtful interaction design, and clean visual execution. You will contribute to a fast-paced, mission-driven team committed to improving healthcare access in emerging markets. The position requires a strong portfolio showcasing your design process and experience with tools like Figma and Miro. Reliance Health prioritizes employee well-being and offers a comprehensive benefits package.

Requirements

• 3+ years of experience designing digital products (web and mobile)
• A strong portfolio that showcases your design process, systems thinking, and final results
• Experience with tools and software like Figma, Miro, Maze, Jira, and Confluence
• Demonstrated ability to conduct user research and apply findings to your designs
• Experience doing competitive analysis and using insights to influence product direction
• Solid understanding of user-centred design principles and methodologies
• Experience collaborating with engineers for seamless design handoffs
• Comfortable working in cross-functional teams with product and engineering
• Ability to work independently in a fast-paced, remote-first environment

Responsibilities

• Collaborate with product managers, engineers, and other stakeholders to design intuitive, accessible, and impactful user experiences
• Conduct user research to uncover pain points, opportunities, and behaviours that guide your design decisions
• Perform competitive analysis to understand how others solve similar problems and identify gaps or opportunities for differentiation
• Translate insights into clear user journeys, flowcharts, prototypes, and high-fidelity visuals
• Contribute to and evolve our design system to ensure consistency across all user touchpoints
• Run usability tests to validate design decisions and iterate based on feedback
• Communicate your ideas clearly through documentation, presentations, and specs
• Partner with engineering to ensure accurate and high-quality implementation

Preferred Qualifications

• Experience designing for healthtech, insurance, or emerging markets
• Familiarity with design systems
• Ability to lead or support moderated/unmoderated usability tests

Benefits

• Remote-First Environment
• Work from anywhere while staying connected to a vibrant, collaborative team
• Competitive Salary and Benefits
• We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded
• Premium Health Insurance
• Comprehensive health coverage for you and your family, because your well-being comes first
• Unlimited Leave
• Take the time you need when you need it—no limits, no questions
• Meaningful Impact
• Play a key role in transforming customer experiences and shaping healthcare innovation
• Collaborative Work Culture
• Join a supportive, inclusive, and team-focused environment that celebrates diversity
• Growth Opportunities
• Access tools, mentorship, and resources to elevate your skills and career
• Learning & Development Allowance
• We provide an allowance to support your ongoing professional growth and skill enhancement