Product Designer

Summary

Join ShopBack, a company revolutionizing shopping experiences, as a Product Designer focusing on designing intuitive internal tools and workflows. You will collaborate with cross-functional teams, improving team operations, productivity, and innovation through AI integration and design system evolution. The role involves solving complex problems, conducting user research, designing user interfaces, collaborating across teams, and championing internal users. You will utilize data-driven design to validate and iterate designs. ShopBack offers a collaborative culture, competitive compensation, work-from-anywhere benefits, and opportunities for career progression.

Requirements

• Emerging product or experience designer: 2-5 years experience in digital product design, preferably focused on internal tools, enterprise solutions, or service design
• Proven UI/UX competence: Your portfolio demonstrates clear rationale for your design decisions, showcasing strong user interface and experience design skills
• Strong communicator: Comfortable conducting research interviews, collaborating with diverse stakeholders, and coordinating with engineering teams
• Proactive problem-solver: Thrives in fast-paced, ambiguous environments, taking initiative to solve challenging problems
• Interest in operational excellence: Passionate about designing for internal tools and workflows, keen on enhancing productivity and collaboration

Responsibilities

• Design intuitive and effective internal tools and workflows
• Improve how our teams operate internally, enhancing productivity and innovation across the company
• Collaborate closely with diverse cross-functional teams, including engineering, product management, and operations across multiple markets
• Drive efficiency through integrating AI and evolving our internal tool design systems
• Solving complex problems: Simplify internal user experiences, transforming technical requirements and business processes into intuitive designs
• Research internal user needs: Conduct research to deeply understand internal user pain points and inform solution design
• Design intuitive user interfaces: Craft practical and engaging interfaces for internal applications and contribute to our design system
• Collaborate across teams: Work closely with product managers, engineers, operational leaders, and business stakeholders daily, ensuring alignment and effectiveness
• Champion internal users: Advocate for internal users, consistently improving the employee experience and operational efficiency through design
• Data-driven design: Utilise analytics and internal user feedback to validate and iterate your designs effectively

Benefits

• Competitive compensation based on your performance
• Work-From-Anywhere benefit to enable you to thrive personally and professionally
• Flow Day Thursday (1-day a week, optional to work from home or office)