Product Designer - Database Observability

Summary

Join Grafana Labs as a Product Designer focusing on Database Observability (DB O11y), a product in early testing with select customers. You will contribute to a growing, remote-first Product Design organization, collaborating with cross-functional teams across six continents. Your primary focus will be improving the DB O11y user experience based on customer feedback and product analytics. You will work to evolve the feature set, optimize workflows, and integrate DB O11y into the Grafana Cloud suite. Over time, you will develop deep expertise in the product area and contribute to the evolution of the Product Design team. This is a remote position based in the US or Canada (EST timezone).

Requirements

• Experience designing for developers, database admins (DBAs), or other highly technical users
• A portfolio of effective designs for complex products delivered in a fast-paced environment
• Ability to synthesize business and product strategic priorities, customer feedback, research insights, and technical considerations into pragmatic, cohesive, scalable design solutions
• Ability to effectively communicate and collaborate with highly distributed cross-functional teams to ship and evolve in an iterative fashion while keeping the end design vision in mind
• Experience working independently in a remote environment, combining a bias for action, a growth mindset, and a drive for clarity, transparency, and continuous improvement

Responsibilities

• Contribute to our Database Observability product (DB O11y)
• Field customer and user feedback
• Observe user behavior using product analytics tools
• Identify opportunities to improve the Database Observability user experience through Public Preview, GA, and beyond
• Work alongside peers in product management, technical writing, engineering, and more to evolve the feature set
• Optimize troubleshooting and exploratory workflows
• Ensure the DB O11y experience is tightly woven into our overall Grafana Cloud suite of products
• Develop deep expertise in your product area and associated customer and user personas, use cases, and workflows
• Make a meaningful impact on the user experience your product delivers to Grafana customers
• Contribute to the evolution of the Product Design team at Grafana by collaborating with other designers on cross-product experiences and through design critiques
• Contribute to team internal initiatives
• Help evolve new ways of working, learning, and having fun together as the team scales

Preferred Qualifications

• Experience instrumenting product analytics, planning and participating in user interviews, and making data driven decisions as a result
• Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain
• Ability to develop new patterns and components when needed, while still looking after component, pattern, and visual consistency across the Grafana ecosystem

Benefits

• Equity
• Bonus (if applicable)
• 30 days of annual leave per annum
• 3 days of annual leave reserved for Grafana Shutdown Days