ThinkOn is hiring a
Product Manager

Summary

Join the Product Management team as a Senior Product Manager, responsible for representing subscriber needs, driving market success, and defining product strategy. The ideal candidate is a self-starter with strong relationships skills, comfortable with public speaking, and understanding of complex customer and vendor relationships.

Requirements

• Experience in owning or operating a business is desired
• Experience with cloud services, specifically SaaS style services including infrastructure, backup and disaster recovery is highly desired
• Experience with various methodologies and frameworks such as Scaled Agile, Scrum, PMP, ITIL, etc
• Experience with large scale cloud/infrastructure deployments
• Experience with setting product market goals and delivery against those targets
• Experience with managing vendors and partners
• Consulting or Systems Administration experience with the following (VMware vSphere, Windows Server
• Basic Networking Knowledge (Conceptual knowledge of protocols (e.g. TCP vs UDP) / Apply the OSI model to solution design and/or troubleshooting / Storage Technologies / Flash vs HDD / Conceptual knowledge of storage protocols such as iSCSI, FC / Conceptual knowledge of storage metrics such as IOPs vs Latency
• Consulting or Systems Administration with one of more technologies is highly desirable (VMware vCloud / VMware NSX / VMware Tanzu / VMware vRealize Operations / VMware Cloud Director Availability / Containers (Docker or Kubernetes) / Linux/BSD / Zerto / Veeam Backup & Replication or similar technologies / Veeam Cloud Connect / Veeam Backup for Office 365 / Commvault / S3 Object Storage

Responsibilities

• Represent the needs of ThinkOn's subscribers and resellers to the CTO office, software development group, and third-party vendors
• Work with key stakeholders at all levels of the organization to help drive market success for ThinkOn's products and solutions
• Define and put in place processes, documentations, and metrics required for an effective and enduring transition
• Have direct input in the product strategy and roadmap for ThinkOn's offerings
• Ensure that the roadmap aligns with the overall product and company vision, while being client and outcome focused
• Develop KPIs including usage and growth metrics and quality benchmarks to measure and track product performance and success
• Effective and efficient collaboration with the Site Reliability team, the Product Team, the Marketing team, the Finance team, other parts of ThinkOn, as well as the Leadership team
• Engagement with Marketing and Sales functions in the development and execution of go-to-market and sales strategies
• Be the voice of ThinkOn's customers – support the Sales and Marketing teams with vision, marketing knowledge, and executional abilities
• Act as a domain and product expert at customer interactions
• Act as the product champion and evangelize the product vision effectively to all internal and external stakeholders and participate in key customer activities
• Manage the planning, execution, and delivery of concurrent product release initiatives while addressing conflicts and competing priorities

Benefits

• A remote-first culture
• Competitive compensation package
• Flexible time-off for vacation; 5 personal days/year
• Comprehensive health and dental benefits*
• $1,000* Wellness & Learning allowance*
• Eligible to join the ThinkOn Group Retirement Savings Plan*
• Referral Bonuses for successful hires*