Product Manager, Generative AI

Summary

Join Insider, a leading B2B SaaS company, as a Product Manager and contribute to the development of AI-powered customer experience and marketing solutions. You will be responsible for defining product vision, leading cross-functional teams, and ensuring the successful launch of new products. This role requires 3+ years of Product Management experience in B2B SaaS, a strong understanding of GenAI fundamentals, and experience with LLM-powered solutions. Insider offers a dynamic work environment with opportunities for personal growth, impact, and community involvement. You will have access to various benefits, including health insurance, a smart work model, team activities, and professional development opportunities.

Requirements

• Experience using and applying Large Language Models . You should know how to prompt engineer them, how to evaluate them, and understand how they are tuned
• Hands-on experience building or using LLM powered Agentic solutions
• 3+ years of Product Management experience, preferably in a B2B SaaS product
• A Bachelor's Degree from a top-tier university, preferably in Engineering, Business Management, or a related field
• Hands-on experience in Agile Product Development
• Hands-on experience in leading cross-functional teams and delivering projects on a time-bounded schedule
• A strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine-tuning, hallucinations, bias, accuracy, etc.)
• Have worked with model APIs like OpenAI, Claude, or Mistral
• Have built or iterated on customer journeys using low-code/no-code tools and drag-and-drop automation platforms
• Have the ability to assimilate customer requirements, design appropriate solutions, and translate requirements into detailed product specifications
• Have the ability to manage complex initiatives with limited supervision
• Fluent in English and Turkish

Responsibilities

• You will be responsible for defining the why, when, and what of the products that the engineering team is building. This means you will be leading cross-functional teams with your communication starting from a product's ideation all the way through to its launch
• You will be responsible for building a product and strategy which reflects Insider`s vision
• Your job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release
• You will be defining the release process and coordinating all of the activities required to bring the product to market
• You will be managing and prioritizing product items
• You will be owning the creative process of generating, developing, and curating new ideas
• You will be continuously benchmarking, monitoring and understanding market needs and requirements, competition, customer/user requirements, and emerging technologies
• You will be defining and analyzing the metrics to calculate how features or products are performing, what is the level of customer satisfaction, and provide suggestions for improvements

Preferred Qualifications

Establish and refine processes to ensure quality and accuracy in the Conversational AI channels

Benefits

• "Keynote Sessions" with famous and groundbreaking people from the software world and many events where groundbreaking ideas are discussed
• "PM Academy" in which experienced Insiders & our VP of Product talks about our best practices & share know-how
• Product Training we organize inside that makes sure everyone is up-to-date about our products, updates & so much more
• Free access to the essentials such as Laracast, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify
• A chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria
• Inclusive Private Health Insurance
• Smart Work Model side benefits to support food and bill expenses
• The infamous team activities that are bursting with fun
• No Dress code! This is a fast and innovative startup, you can wear whatever you want