Product Owner

Summary

Join ConnectWise as a Product Owner and contribute to the success of our industry-leading software solutions. You will be responsible for analyzing business systems, user needs, and collaborating with cross-functional teams to ensure project success. This role requires strong analytical and problem-solving skills, excellent communication, and knowledge of Scrum and Agile methodologies. Experience in a related field and a bachelor's degree are preferred. The position offers a remote or hybrid work option, depending on location, with minimal travel required. ConnectWise is an equal opportunity employer committed to diversity and inclusion.

Requirements

• Ability to work independently on projects and processes with minimal supervision
• Broad theoretical knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirements
• Strong analytical and problem-solving skills
• Strong team player with the ability to build positive and collaborative relationships within the ConnectWise organization
• Willingness to call or speak with customers directly
• Must have excellent and effective oral and written English communication skills to speak with both technical and non-technical audiences
• Can clearly articulate problems we are trying to solve when engaging with the team and stakeholders
• Strong documentation skills
• Knowledge of Scrum & Agile Methodologies
• Bachelor’s degree in related field or equivalent business experience
• 2+ years of related experience

Responsibilities

• Provide support to the cross-functional teams, with a high attention to detail
• Identify, define, and analyze problems to understand the cause and impact to design solutions
• Create outcome-driven solutions to problems defined by the Product Manager
• Conduct intentional, methodical research into product area(s), including partner interviews, competitive research, and internal stakeholder discussions
• Perform a variety of tasks to ensure successful delivery of a defined objective for the scrum team by writing clear user stories and user acceptance criteria
• Verify document requirements to define project scope

Benefits

• Remote or hybrid depending on location
• 0-10% travel may be required