Product Wording Specialist

Summary

Join IMG, a leading international medical insurance company, as a Product Wording Specialist! You will be a key contributor to the Product Team, supporting various departments in the technical drafting of policy wordings, certificates, and agreements. Collaborate with stakeholders on corporate initiatives, wording projects, and updates, ensuring alignment with the annual product calendar. Evaluate and provide input on new and existing products and their associated wordings across various business portfolios. This role involves technical writing, reporting on progress, maintaining historical records, and communicating with stakeholders. You will also support technical product changes, competitive analysis, and carrier communication.

Requirements

• Minimum (5) Years’ Experience in Travel or Travel Insurance Industry with emphasis on one or more of the following areas: Policy forms and drafting
• Claims Examining
• Underwriting
• Sales or Benefit Design
• Project Management
• Microsoft Office Products
• Document Imaging
• Documentation Skills
• Data Entry Skills
• Analyzing Information
• Problem Solving
• Verbal Communication
• Customer Focus
• FDA Health, and HIPAA Regulations
• FCA UK Regulations
• General Math Skills
• Statistical Analysis

Responsibilities

• Assist in the process of the annual product calendar wording review and the creation/drafting of wordings for new and existing product updates
• Technical writing of wording where needed to support a product’s benefits and their intent
• Report on the progress and assist to keep the calendar on schedule for specified launch dates
• Memorialize historical tracking of changes made to the various plans in SharePoint or other designated team sites
• Communicate with key stakeholders and assist in product training for the sales team and other key stakeholders
• Support technical product changes including testing in websites and other core systems and working with third party vendors to communicate necessary changes
• Maintain repository of product change suggestions from all business areas to review/present at the time of product update and/or creation
• Create modification documents to support product training
• Support competitive analysis efforts with Portfolio Manager in reviewing competitors’ wording and plan designs; serve as SME on carrier filings including bracketed options to consult with Commercial team as required
• Communicate with the carrier for approval of drafted documents
• Publish wordings upon completion
• Assign wordings to the document guidelines within AdminSys
• Ensure the process follows standard operating procedures and SLAs

Preferred Qualifications

• Project Management
• Microsoft Office Products
• Technical writing
• Document Imaging
• Documentation Skills
• Data Entry Skills
• Analyzing Information
• Problem Solving
• Verbal Communication
• Organization and attention to detail
• Ability to comprehend contracts and documents

Benefits

• Comprehensive Benefits package including Medical/RX/Dental/Vision Insurance
• 401k Plan with company match
• Paid Time Off and Company Paid Holidays
• Casual Dress Environment
• Tuition Reimbursement Plan
• Remote and Hybrid Schedule available