Program Manager, Clinical

Summary

Join CareMessage, a technology non-profit, as a Program Manager to execute our clinical and health equity strategy. You will align measurable patient outcomes with product utilization, leading tech-forward projects improving health equity for millions. Responsibilities include maintaining and evolving our health equity strategy, driving improvements in health equity through data-driven impact measurement, and managing projects. The ideal candidate possesses a degree in a clinical or healthcare field, experience in healthcare settings, and strong project management skills. CareMessage offers a competitive salary and benefits package, including flexible work hours, paid parental leave, generous health insurance, retirement plan, and professional development opportunities.

Requirements

• Degree in clinical or healthcare field, Public Health degrees preferred
• Two or more roles with direct experience in a healthcare setting, ideally in areas related to primary care
• Experience implementing a technology, other than an EHR, in a clinical setting
• Understanding of healthcare technology and/or patient education for low-income populations
• Strong project management skills

Responsibilities

• Along with our Chief Strategy Officer, maintain and evolve our health equity strategy
• Support the work of our Clinical Advisory Board in informing our focus, impact measurement, and solution design
• Lead the execution of our health equity strategy through experiments with partners, customers, and other contributors in our ecosystem
• Collaborate with internal stakeholders across product development, revenue, etc. to ensure others understand our health equity strategy and areas of success
• On an annual basis, update our clinical guidelines and ensure the application of relevant changes to all CareMessage offerings
• Collaborate with our in-house translator, clinical advisory board, and others to launch updates to templates and content provided to CareMessage customers
• Drive internal education and trainings to elevate our team's understanding of health equity
• Synthesize findings on what is and is not driving improvements in health equity, and the strength in the quality of the data
• Maintain our impact library from customer reported outcomes to research partnerships
• Collaborate with external partners on research and evaluation initiatives that test the effectiveness of CareMessage interventions
• Collaborate with internal and external stakeholders on a variety of projects aimed at improving health equity
• Manage projects through organized documentation, timeline management, and outcomes-focused prioritization
• Build and maintain relationships with key stakeholders in healthcare to understand clinic operations, quality improvement, and care delivery

Benefits

• Flexible work hours; fully remote team
• Paid parental leave for biological and adopted children
• Half-day Fridays, every Friday
• 18 paid company holidays, including a one week mid-year and one week end-of-year break
• 9 wellness days to be used for self-care- or anything that comes up in life
• 15 days of PTO
• 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter
• Generous medical, dental, and vision insurance for employees and their families
• Health Savings Accounts and Flexible Spending Accounts
• 401k retirement plan
• Short & long-term disability insurance
• $100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources
• PerkSpot: Instant access to discounts on products & services from hundreds of vendors
• Annual budget for professional and personal development (webinars, online courses, books, and more)