Programmer

Summary

Join New Era Technology as an Axis Programmer, providing systems programming, technical support, and installation programming documentation for Physical Security and Fire Alarm systems. You will collaborate with project managers, engineers, and technicians, reviewing blueprints and customer documents to configure systems. Onsite and remote support during installation and service will be required, along with responding to technical questions. This role demands excellent communication skills, extensive technical knowledge of specific systems (Access Control, CCTV, Intrusion Alarm, and Fire Alarm), and the ability to work independently. The position requires a Bachelor's degree or equivalent experience and a minimum of 5 years in the industry.

Requirements

• Excellent verbal, written and interpersonal skills, including ability to communicate at technical and non-technical levels
• Basic understanding of local and wide area networks
• Extensive technical knowledge of specifically assigned systems: Access Control, CCTV, Intrusion Alarm and Fire Alarm
• Ability to work independently, manage multiple priorities, and follows through on assigned tasks
• Bachelor’s Degree or equivalent work experience
• Minimum 5 years of industry experience
• English
• Conceptual understanding of software architecture
• Industry experience with following manufacturers product line(s): Genetec, Vicon, Avigilon, Axis, Hanwha TechWin, Bosch, Aiphone, EST

Responsibilities

• Supports Engineering and Operations by communicating with Project Managers, Engineers, Technicians, or other professional and technical personnel about aspects of system setup, configuration and troubleshooting
• Reviews blueprints, plans, and other customer documents to assist with system setup and configuration
• Delivers onsite and/or remote support during installation and service of Technology systems
• Responds to technical questions and/or objections/limitations of system programming capability and/or functionality
• Assist technicians remotely and/or onsite with testing and certification of programmed systems

Preferred Qualifications

• While performing duties of this job, employee is required to stand, stoop, balance, use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Employees must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Work Environment: Indianapolis, IN, remotely from home and at client sites as required
• Expected Hours of Work: Normal business hours are Monday through Friday 8:00 AM to 5:00 PM. However, required work hours may vary depending on business needs
• Travel: Local travel as needed; Generally, within 50 miles of Indianapolis, IN New Era Technology office. National travel may be required on rare occasion

Benefits

• Competitive benefits
• Continuous training