Project Data Assistant

Summary

Join Everlight Solar as a fully remote Assistant to our Solar Project Manager, overseeing project coordination, customer service, and team collaboration.

Requirements

• Excellent organizational and time management skills
• Excellent communication and interpersonal skills; both written and verbal
• Extraordinary commitment to the highest level of customer service
• Ability to work well with customers in verbal and in written communication
• Remains calm when dealing with an upset or angry customer and listens to their concerns/questions
• Positive, outgoing, energetic team player that enjoys working in a collaborative team environment
• Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
• Proven ability to function in all phases of the project development, from sales proposals and design, through project completion and closeout
• Knowledge/Proficiency in Microsoft Office programs
• Knowledge /Proficiency in Salesforce
• Demonstrated sense of urgency and ownership in all assignments
• Ability to collaborate closely with other team members on a wide variety of projects
• Prepares timely and accurate paperwork
• Participates in marketing activities and business development efforts
• Experience with Solar

Responsibilities

• Validates expectations with customers before, during, and after project completion
• Exceeds customer expectations on a regular basis while performing excellent customer service
• Successfully manages multiple projects through all phases
• Ability to work independently under pressure, to organize and prioritize workloads, and to keep several projects progressing to completion with little or no direction
• Ability to weigh options, foresee consequences, and employ good judgment
• Serves as a liaison between field technicians, department management, government bodies, and customers
• Use independent judgment to handle and troubleshoot all inquiries, questions, and complaints
• Proactively completes projects on time
• Reviews and oversees completed plans and project documentation for accuracy
• Monitors equipment production to ensure product integrity
• Consistently meets the overall project deadlines in a timely manner
• Builds trust and confidence with contractors and the Project Management Team
• Assists with managing multiple subcontractors across multiple states
• Recruits and develops business relationships with new subcontractors
• Drives sales and profitability through effective and efficient project execution

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• PTO
• Sick and Safe Time
• Paid Holidays Off