Summary
Join Spectrum Association Management and start a career in community management without prior HOA experience! We provide industry-leading education and mentorship. The initial training lasts one year, with the goal of becoming an industry expert within three years. This role involves learning various aspects of property management, including customer service, administration, communication, and financial management. While primarily remote, significant in-office time is expected during the first six months. We offer a vibrant work culture focused on support, career development, and strong human connections. We are seeking positive and motivated individuals to join our work family.
Requirements
- Approximately ten (8+) years of solid work experience
- Ability to attend or run evening meetings (usually 30-40 per year)
- High-level organizational skills in fast fast-paced environment
- Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
- Ability to catch on to other business computer systems
- Strong customer-friendly and informative communication skills
- Some experience and knowledge of financial statements and budgets
- Comfortable with public speaking in small and large meetings
- Great conflict management skills in sometimes stressful situations
- Experience with gathering bids for large projects and management of those projects
Responsibilities
- Passionately live our Same Day Response Policy
- Engage with board members and homeowners in your community
- Manage daily, weekly, and monthly tasks for a portfolio of associations
- Plan for and facilitate association board meetings and annual meetings
- Vendor relations, including the bidding and project management process
- Consult with other departments in support of your communities
- Risk Management, Insurance, and Litigation Support
- Prepare budgets and manage the finances of the associations
- Must be available for after-hour emergencies
- Plus, additional tasks, as necessary
Preferred Qualifications
- You will be assigned a Community Manager Mentor to help be your on-the-job guide
- You will be part of a tribe of community managers with varying levels of experience from which to learn!
- You will complete a unique in-house, web-based learning academy
- You will be apprised of changes in the laws and other seasonal topics throughout the year
Benefits
- Hybrid Empowerment Plan - Our culture is based on trust, and we believe in the hybrid model. We empower our employees to work in-office and remotely based on the role, requirements of the business, and will be determined by the employee’s manager after the training phase
- 5 weeks of PTO to allow for rest, travel, family, and hobbies
- 40 paid hours per year for community service activities
- 11 Annual Paid Holidays
- Paid Training - Internal Learning and Development Management System
- The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program
- Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices)
- Phone and Mileage Reimbursement
- Well-structured career track plan with a 6-month review
- Annual Salary $55,000.00 with reviews and performance increase opportunities every 6 months
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