Rula is hiring a
Provider Success Manager, Team Manager in Worldwide

Logo of Rula
Provider Success Manager, Team Manager
🏢 Rula
💵 ~$81k-$105k
📍Worldwide
📅 Posted on Jul 10, 2024

Summary

The job description is for a Provider Success Manager at Rula. The role involves leading a team of Provider Success Associates, driving performance metrics, and implementing new initiatives in the mental health industry. The required qualifications include 3+ years of experience in leading a metrics-driven Customer Success or Account Management team and 5+ years of overall Account Management or Customer Success experience.

Requirements

  • 3+ years of experience in leading a metrics-driven Customer Success or Account Management team
  • 5+ years of overall Account Management or Customer Success experience

Responsibilities

  • Lead, coach, and mentor a team of Provider Success Associates
  • Strategically guide providers through a thoughtful onboarding experience and beyond
  • Be responsible for the collective results of their team, including provider onboarding and activation conversion, retention, expansion, and provider sentiment (Net Promoter Score)

Preferred Qualifications

  • Experience in the healthcare industry, or other highly regulated industry
  • Experience leading a revenue-generating team in a high-growth and fast paced start-up environment

Benefits

  • 100% remote work environment from anywhere in the US
  • Competitive pay and benefits that don’t change based on location
  • Health benefits: medical, dental, vision, life, disability, and FSA/HSA
  • Access to our 401(k) plan
  • Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Stipend to ensure your home office sets you up for success
  • Quarterly department stipend for team building or in-person gatherings
  • Wellness events and lunch & learns spanning many topics
Help us out by mentioning to Rula that you discovered this job opportunity on JobsCollider. Your support is greatly appreciated. Thank you 🙏
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.

Similar Jobs