Provisioning Coordinator - Unemployment Claims Management

Summary

Join Experian as a Client Data Specialist and manage all Power of Attorney documentation at the state levels, setting up tax and reporting structures, and maintaining client access and contact information. You will serve as the single point of contact for both internal teams and clients, ensuring a seamless onboarding experience. Responsibilities include creating and tracking POA documents, managing user access and permissions, collaborating with the tax team for accurate tax data, and maintaining reporting structures. The ideal candidate will possess experience managing multiple tasks, working with state unemployment agencies, and have strong communication and attention-to-detail skills. This role offers a great compensation package, core benefits, and a flexible work environment with remote options. Experian is an award-winning employer committed to diversity, equity, inclusion, and employee well-being.

Requirements

• Microsoft excel (can maintain complex spreadsheets)
• Understanding of Power of Attorney documents
• Experience managing multiple tasks
• 1+ years of experience with state unemployment agencies
• Good written and verbal communication skills
• Attention to detail

Responsibilities

• Create and track POA documents for all client accounts
• Manage user access and permissions
• Work with our tax team to ensure accurate tax data
• Maintain reporting structures

Benefits

• Great compensation package and bonus plan
• Core benefits, including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remotely, hybrid, or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays