PT Sales Associate

Summary

The job is for a Part-Time Sales Associate at Leap's stores in Westfield Valley Fair Mall. The role involves creating positive customer experiences, participating in general store maintenance, and supporting the initiatives of the leadership team. The ideal candidate should have at least one year of customer service or retail experience.

Requirements

• Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
• Capable and willing to perform opening and closing tasks in the store; potential to carry store keys
• Must be at least 18 years of age
• One or more years of customer service and/or retail experience; background in similar category preferred
• Comfortability working with/using a ladder and lifting a maximum of 50lbs
• Maintain an active floor presence, including standing and walking for extended periods of time

Responsibilities

• Create positive and memorable experiences for customers that build brand loyalty
• Accomplish multiple tasks in a fast-paced environment while serving customers
• Participate in general store maintenance; cleanliness & upkeep of store
• Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence
• Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business; including days, nights, weekends, holidays and special events
• Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations and/or for additional coverage

Preferred Qualifications

• Customer Obsessed & Service Oriented- Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs and possess excellent selling skills
• Team Oriented- one team mindset, communicates clearly & proactively seeks opportunity to support others
• Professional- punctual, accountable and honest; takes initiative, accountability and demonstrates strong work ethic
• Brand/Category Expert- Keeps up with trends, fashion and news in related industries; shows passion and ability to teach and educate customers within a specific category
• Adaptable & Entrepreneurial- Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems
• Detail Oriented - operates with high efficiency and effectiveness, consistently produce polished and quality work

Benefits

• Employee discount on product
• 401k
• Bonus Eligible
• Flexible working hours/schedules
• Employee Assistance Program