Remote Public Health Laboratory Workflow Specialist

Summary

Join InductiveHealth as a Public Health Laboratory Workflow Specialist and contribute to stopping disease through technology by enhancing laboratory and healthcare workflow efficiency.

Requirements

• 3+ years of relevant work experience in a laboratory
• Experience working in a laboratory, within a public health laboratory specifically is preferred
• Experience in Electronic Test Orders and Results (ETOR), such as HL7 orders and results
• Knowledge of common laboratory processes, workflows, and data elements, with Newborn Screening specifically is preferred
• Familiarity with healthcare organization test data
• Ability to comprehend, review, improve and document workflow processes for business use
• Proven ability to perform and document successful process gap analysis
• Excellent client relations, presentation, organizational, writing, and communication skills
• Self-directed, highly organized, and self-motivated
• Team-player with commitment to the provision of quality customer service
• Ability to communicate with a broad array of individuals from varying technical aptitudes, professional backgrounds, and affiliations
• Ability to record and deliver information, to explain procedures, and to contribute to the broad range goals of delivering overarching technical assistance initiatives while capitalizing on historical efficiencies and reusability when possible
• Willingness and ability to travel up to 75% of the time

Responsibilities

• Simultaneously work on multiple projects with multiple clients (public health partners and healthcare organizations) to assist with test ordering and resulting workflow efforts
• Observe, document, and assess current public health laboratory and healthcare organization workflows and processes
• Design and document future state workflows for the laboratory’s test ordering and resulting process
• Design and document future state workflows for the healthcare organization’s test ordering and resulting process
• Support laboratory’s and healthcare organization’s testing and go-live efforts
• Collaborate with project teams and support management of tasks using collaboration tools

Preferred Qualifications

• A bachelor’s degree in informatics, health information technology, or public health health/laboratory field is a plus
• MPH is a plus
• Familiarity with JIRA, Smartsheet, and/or Confluence is a plus

Benefits

• Virtual first, remote organization and culture
• Flexible Paid Time Off (PTO)
• 401(k) retirement plan with corporate matching
• Medical, prescription, vision, and dental coverage (multiple plans based on your needs)
• Short Term and Long Term Disability (for employee)
• Life Insurance (for employee)
• New Team Member support for home office setup