Public Sector Solutions Engineer

Summary

Join Dynatrace as a Public Sector Solutions Engineer and become a key member of our team, supporting our growing customer base in State, Local, and Education (SLED) accounts. You will leverage cutting-edge technologies in cloud, observability, and AI-driven application performance management within highly secure environments. Collaborate closely with account teams to deliver mission-focused solutions, ensuring superior application performance and observability for SLED clients. This role involves technical leadership, customer engagement, proof-of-concept creation, and presentations to agency leaders. You will act as a trusted advisor, technically closing complex opportunities and providing product feedback. The position offers competitive compensation and benefits.

Requirements

• Bachelor’s degree in Computer Science or equivalent education/experience
• Minimum of 3+ years of experience in the observability or a related field within a public sector environment

Responsibilities

• Serve as a technical lead and subject matter expert on Dynatrace’s platform, focusing on observability, cloud infrastructure, and application security within highly secure environments
• Own technical engagement with customers during the trial phase. Communicate Dynatrace’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation in support of sales opportunities directly or through channel partners—especially in environments requiring security clearance
• Present Dynatrace’s vision to agency leaders
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Act as a trusted advisor to agency customers, delivering technical presentations and demonstrations to highlight Dynatrace’s differentiated capabilities
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Proactively engage and communicate with customers and Dynatrace business/technical teams regarding product feedback and competitive landscape
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Preferred Qualifications

• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming/scripting languages such as Java, .NET, PHP, Go, Node.js, and databases
• Advanced knowledge of Operating Systems (Windows and Linux)
• Experience with DevOps or Site Reliability Engineering (SRE) practices
• Knowledge of cloud platforms including AWS, Azure, or GCP
• Experience with modern technologies like containers (Kubernetes/OpenShift), serverless functions, and CI/CD pipelines
• Experience with automation tools such as Ansible, Puppet, Terraform, etc

Benefits

• The salary range for this role is $106,000 - $133,000
• Unlimited personal time off
• An employee stock purchase plan
• A reward system
• Medical/dental benefits
• A company matching 401(k) plan for retirement
• Competitive compensation
• Company-sponsored premium benefits
• Medical
• Dental
• Vacation/holidays
• Company matching 401(k) Plan